Contact Us
Sweeps Sites is an independent comparison resource covering sweepstakes casinos available to US players. If you have a question about our reviews, a correction to suggest, or a general enquiry about how the site works, this is the right place to start.
How to Reach the Sweeps Sites Team
We welcome messages from readers, operators and anyone with a genuine question about our content. While we aim to respond to every message, please allow a few business days — particularly for detailed editorial queries.
Before getting in touch, it is worth checking whether your question is already answered on one of our other pages:
- About Us — who we are, how we research platforms, and what our editorial standards look like
- Responsible Gambling — guidance on setting limits, self-exclusion tools and support resources
- Terms and Conditions — how this site operates, affiliate disclosures and your rights as a reader
What We Can and Cannot Help With
Understanding what falls within our remit helps us get back to you faster, and helps set accurate expectations for what our team is able to address.
We can help with
- Questions about how sweepstakes casinos work — including the dual-currency model, Gold Coins, Sweepstakes Coins, and how prize redemption generally operates
- Corrections or updates to a platform review — if something in our coverage appears outdated or inaccurate, we want to know
- Questions about our editorial process and how we assess platforms
- Partnership or affiliate enquiries from operators that want to be considered for review
- Press and media enquiries
- General feedback about the site — what is working, what is not, and what you would like to see covered
We are not able to help with
- Account issues, disputes or missing coin balances on a specific platform — those need to go directly to that platform's customer support team
- Legal advice about whether a sweepstakes casino is available in your state — state laws change frequently, and we encourage readers to review the operator's own eligibility terms
- Tax advice on prize redemptions — speak to a qualified tax professional for guidance relevant to your situation
- Requests to remove or alter reviews for commercial reasons — our editorial independence is not for sale
A Note on Editorial Independence
Sweeps Sites earns revenue through affiliate partnerships. When you follow a link to a platform and sign up, we may receive a commission. That arrangement funds the research that keeps this site running — but it does not influence our ratings, rankings or editorial copy. Platforms cannot pay for better positions, and our assessments include genuine limitations for every option we cover. If you believe a review misrepresents a platform, please tell us and we will investigate.
What to Include in Your Message
To help us respond as usefully as possible, it helps to include the following where relevant:
- The page or platform your question is about — a URL or platform name saves time
- A clear description of your question or issue — the more specific, the better
- Any supporting evidence for a correction — a screenshot, a link to updated terms, or a date reference
- Your preferred contact email — so we can reply directly
About the Sweepstakes Casino Model
Many messages we receive come from readers who are new to sweepstakes casinos and want to understand how they differ from traditional online gambling. Here is a short summary to help orient you before you explore the rest of the site.
Sweepstakes casinos operate under a promotional sweepstakes model rather than traditional real-money wagering. They use two types of virtual currency:
| Currency Type | Typical Name | Used For | Redeemable for Prizes? |
|---|---|---|---|
| Play currency | Gold Coins (GC) | Casual gameplay, exploring games | No |
| Sweepstakes currency | Sweepstakes Coins (SC) | Sweepstakes play with prize potential | Yes, subject to eligibility and platform terms |
Participation generally does not require a purchase. Most platforms offer a free alternative method of entry (AMOE) — commonly a mail-in request — meaning no one has to spend money to take part. Purchasing coin packages is optional and speeds up access to more gameplay, but it is not the only route.
Availability varies by state. Some states restrict or prohibit sweepstakes casino participation, and operators may also choose not to serve certain states based on their own legal assessment. Age requirements differ by platform — most require players to be at least 18, though some set the threshold at 21. Always check the operator's eligibility terms before creating an account.
For a fuller picture of how these platforms work, the About Us page explains the research approach we use when assessing each one.
Responsible Play
If you or someone you know is finding it difficult to manage time or spending on sweepstakes casino platforms, our Responsible Gambling page lists practical tools and support resources. We encourage every reader to treat these platforms as entertainment and to set clear limits before playing.