- The web sites and services covered by this Policy
- Our policies concerning children
- What personal information we collect from you
- What non-personal information we collect from you
- Information on “cookies” and related technology
- How we use and share the information that we collect from you
- How you may access or change the information you have provided to us
- Other important agreements that govern your use of our sites and services
- Information for persons outside the United States
- Our commitment to secure the personal information we have collected
- Notice of changes to the Policy
If you have any questions, complaints, or comments regarding this Policy, please contact Masthead Studios at Sofia, Bulgaria, Tzvetan Lazarov Blvd. 33 floor 6
The web sites and services covered by this Policy
We currently operate the following web sites (the “Sites” or “Sites”):
In addition, we own many other domain names that may redirect to the home page of the Sites.
From time to time, we may add new Sites that may not be listed above, but they will provide a link to this Policy and will be governed by its terms.
Our policies concerning children
Masthead Studios complies with the Children’s Online Privacy Protection Act and all other applicable laws and regulations concerning children and the Internet.
Children under the age of 13
If you are under the age of 13, you may not create an account on the Site, you may not sign up for any subscription service or buy anything through the Sites. Except as may be required by law, Masthead Studios will not knowingly collect, maintain, or disclose any personal information from children under the age of 13.
Kids between the ages of 13 and 18
If you are between the ages of 13 and 18, please let your parent or guardian know about this Policy and get his or her permission before you give us any of your personal identifiable information, before you use any of our message board or chat features, before you sign up for any subscription services, and before you buy anything from the Sites. Don’t post your real name on a web site or message board, and never tell anyone online anything private about yourself or your family, including your phone number and address. Use screen names at all times. Some areas of the Site may have special rules for children under the age of 18. When you are in those areas, you must follow those rules.
Information for Parents/Guardians
Masthead Studios encourages parents and guardians to spend time online with their children to become familiar with the types of content available on the Internet, including our online games. Parents and guardians should regularly oversee their children’s use of e-mail and other online communications and transactional features. Control tools are available from online services and software manufacturers that can help provide a safe online environment for kids.
If you are a parent or guardian who has discovered that your child has submitted his or her personal information without your permission or consent, Masthead Studios will take reasonable steps to remove that information from the Masthead Studios database at your request. To request removal of your child’s information, please send us an e-mail to firstname.lastname@example.org and be sure to include your contact information.
What personal information we collect from you
We do not collect any personal information from you, unless you provide it to us voluntarily. If you decide to provide us your personal information (e.g., name, email address, and mailing address), we will collect only the personal information which is needed to fulfill your requests and our legitimate business objectives. If you refuse to divulge your personal information when requested, you will not be able to access certain areas on the Sites (such as chat rooms and message boards).
Memberships and Registration
In order for you to register with the Site, we require you to provide us with an email address, state and country of residence, zip/postal code, birth date and gender; we allow you to elect whether to also provide your real name. Some areas of the Sites may allow you to visit as a guest and remain anonymous, but you may not be able to access all the content and features of those areas without registering (in order to play subscription based games, additional information, such as your real name and billing information, will be required).
You may be asked to choose a user or member name and password. Please do not use your real name or the real name of another person when selecting a user name. Please note that your user name will be available to the Internet’s general public while you participate in some services, like chat rooms or message boards, so you should exercise discretion when using these services. Personal information disclosed by you within our chat areas, instant message service, message boards, or during game play can be collected by other users of such services and may result in unsolicited messages. We are not responsible for protecting such information that you may disclose to third parties through our services (e.g. sending your telephone number to another user through the chat service). To the extent that you create a public profile that may be available to others on our sites and services, you are solely responsible for its content and accuracy at all times. To edit, change, or delete such information, follow the instructions on the Site.
You may receive emails from us from time to time, including receiving them as part of a membership account. In some cases, you may be asked for additional personal information when you subscribe to email newsletters. You can opt out of receiving future emailing from us by following the directions contained in the email to “unsubscribe.”
What non-personal information we collect from you
General, aggregated, demographic, and non-personal information may be collected by Masthead Studios. It will not be linked to any of your personal information, through cookies or other means, without your consent. This type of anonymous, aggregated profiling and session data may include information that you have provided to us through surveys, polls, etc., but will not be tied to any personal information, without your consent. It may also include aggregated anonymous information about site usage and the customer base.
As part of the registration process for some services, you may be asked to provide information that does not personally identify you. For example, you may be asked to provide information concerning your entertainment preferences, purchasing habits, and the like. This information is generally optional but may be included in your account profile and tied to personal information. Masthead Studios requests this information to understand you better and to also bring to your attention new services, programs, or offers that may be of interest to you.
Information on cookies and related technology
Masthead Studios Sites, and some services and advertisements on such Sites, may contain “cookies.” A cookie is a piece of data that is sent to your browser, which will store the cookie on your computer if your browser is enabled to accept cookies.
Most internet browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions or “Help” screen to learn more about how to manage cookies. Please note, however, that if you block cookies, some portions of the Masthead Studios Sites and services may not function properly.
How we use and share the information that we collect from you
Personal information which we collect for a particular purpose will only be saved and used for that purpose, unless you have agreed to allow us to use it for some other purpose, as described in this Policy.
When you have provided personal information to us for a particular purpose, we may disclose your information to other companies that we have engaged to assist us in fulfilling your request. This may include, but is not limited to, fulfillment houses, billing services, transaction managers, credit verification services, and other third party service providers. We may also disclose any of your personal information to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, or other suspected illegal activities, or as otherwise may be required by applicable law, or, as we deem necessary in our sole discretion, in order to protect the legitimate legal and business interests of Masthead Studios.
We may use the information we collect from you for the purpose of providing you with technical support, customer service, and account maintenance. We use the information we collect to learn what you like, tailor your experience accordingly, and to improve web sites and our other products. We send e-mail to our members who want to receive e-mail from us. However, if you don’t want to receive e-mail from us, you can “opt out” of receiving it at the time you register as a member on our web sites or each time we request information from you. If you change your mind and wish to stop receiving e-mails from us, you may also choose to opt out by following the steps described in each such e-mail.
Except as described in this policy, we will not give any of your personal information to any third party without your express approval. We sometimes share general, demographic, or aggregated (not personal) information with third parties about our user base, but that information does not include any personal information.
You will be deemed to have consented to the disclosure to, and use by, a subsequent owner or operator of the Sites, of any personal information contained in the Masthead Studios database for such site, if Masthead Studios assigns all of its rights and obligations regarding the use of your personal information at the time of a bankruptcy, merger, acquisition, sale of all or substantially all of Masthead Studios’s assets to a subsequent owner or operator, or similar event.
Other important agreements that govern your use of our sites and services
Information for persons outside the United States
By consenting to this Policy, you confirm that your command and knowledge of English is sufficient to understand the terms and conditions set forth herein.
For persons in European Union countries, as used herein, terms such as “personal information” refer to “personal data” as defined by the Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (“Directive”). We will not collect any personal data from you unless you provide it voluntarily by providing us with your freely given specific and informed consent. By using Masthead Studios websites or services, you agree that we may transfer your personal information outside the European Union in connection with the purposes stated in this Policy. Your personal data may be transferred to the United States, Bulgaria, (and/or other non-EU jurisdictions, as applicable).
Our commitment to secure the personal information we have collected
While Masthead Studios takes precautions against possible breaches in its web sites and customer databases, no web site or Internet transmission is completely secure. Consequently, Masthead Studios cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of the Masthead Studios sites and services is at your own risk. Masthead Studios urges you to take steps to keep your personal information safe by memorizing your password or keeping it in a safe place (separate from your account information), logging out of your user account, and closing your web browser.
Masthead Studios employs a security technology known as a secure-socket-layer (“SSL”) to protect the transmission of critical account information to the site. Unless otherwise specified herein or on the site where you make a purchase, credit card numbers are used only for payment processing and are not retained for marketing purposes.
Notice of changes to the Policy
Masthead Studios reserves the right to change this Policy at any time by notifying registered users via e-mail of the existence of a new Policy and/or posting the new Policy on the Sites. All changes to the Policy will be effective when posted, and your continued use of any Masthead Studios site or service after the posting will constitute your acceptance of, and agreement to be bound by, those changes.
Last Updated: 01/21/2013